Technology Platform

Powered by Cutting-Edge Technology

Our platform integrations support all aspects of the platform, from mapping and authentication to AI dispatch and voice automation.

  • Advanced mapping
  • Strong authentication
  • Voice AI assistant
  • Real-time dispatch
Explore Platform

Technology Stack

Enterprise-grade integrations

  1. 01Situational AwarenessMaps API
  2. 02Identity VerificationSignicat FTN
  3. 03Smart DispatchReal-time GPS + AI
  4. 04AI Call CenterAI-powered

Map Integration

Complete Situational Awareness

Real-time road data, traffic conditions, and weather information enable smarter dispatching and accurate risk assessment for every job.

Map ViewLIVE DATA
Road TypeE18 MotorwayLanes2+2Speed Limit120 km/h
TMA Risk AssessmentMODERATE

Road Data Layers

6 real-time data sources

  • Road Type Detection

    Freeway, highway, divided road, urban street

  • Lane Configuration

    2+2, 2+1, 1+1 lane numbering

  • Speed Limits

    Current speed limits and restrictions

  • Traffic Conditions

    Real-time congestion and incidents

  • Weather & Visibility

    Current conditions and forecasts

  • Road Surface

    Ice, wet, dry surface conditions

TMA Vehicle Risk Assessment

Our algorithm calculates risk scores for TMA vehicle deployments based on road type, traffic flow, visibility, and weather conditions to ensure operator safety.

Authentication

Verified Identity at Service Request

Customers are authenticated when requesting service, which streamlines insurance claims processing and reduces fraud.

Authentication at Service Request

Customers authenticate securely when requesting service. This enables seamless billing and insurance claims processing.

  • Verified Identity
  • Reduced Fraud
  • Seamless Insurance Processing

Strong Electronic Authentication

Real-Time Dispatch

Intelligent GPS Dispatch

Real-time tracking, smart job assignment, and optimized routing ensure the fastest possible response times.

Real-Time Dispatch ViewLIVE
Available
12
Estimated arrival time
8 min
Distance
2.4 km

  • Real-Time Tracking

    Customer sees the exact arrival time

  • Intelligent Assignment

    AI matches jobs to drivers based on skills, equipment, and proximity

  • Accurate Arrival Time

    Traffic-aware routing with real-time updates to customers

  • Route Optimization

    Turn-by-turn navigation based on traffic conditions

AI Voice Assistant

24/7 AI Call Center

Natural Finnish conversation, instant dispatch, and seamless handoff to human operators when needed.

Roadial AI AssistantOnline - Ready to help+358 45 490 8000

  1. Hei! Tarvitsetko hinauspalvelua tai muuta tiepalvelua?

  2. Auton akku tyhjeni, en saa käynnistettyä...

  3. Ymmärrän. Lähetän tekstiviestin paikannusta varten. Vahvistathan sijaintisi.

  4. Kiitos! Akku-apu on matkalla, arvioitu saapumisaika 12 minuuttia.

  • 24/7 Availability

    AI never sleeps - instant response at any hour

  • Multilingual Support

    Natural conversation in Finnish, Swedish, and English

  • Natural Conversation

    Understands context, dialects, and urgency levels

  • Human Handoff

    Seamless transfer to live operators for complex cases

Supported Languages

  • FI
  • EN
  • SV

Security & Compliance

Enterprise-Grade Security

Your data is protected by multiple layers of security, encryption, and strict compliance with Nordic privacy regulations.

  • GDPR Compliant

    Full European data protection

  • End-to-End Encryption

    TLS 1.3 + AES-256

  • Azure Infrastructure

    Nordic data centers

  • Privacy First

    Data minimization practices

Security Features

Multi-layer protection

  • TLS 1.3 encryption for all data in transit
  • Complete audit logging and monitoring
  • Automated backups with 30-day retention
  • Role-based access control (RBAC)

Defense in Depth

Multiple security layers protect your data

  • Network SecurityActive
  • Application SecurityActive
  • Data EncryptionActive

Developer API

Powerful API Integration

RESTful API with webhooks, OAuth 2.0 authentication, and comprehensive documentation for seamless integration.

dispatch-api.ts

// Create a dispatch request
const dispatch = await roadial.dispatch.create({
  customer: {
    phone: '+358401234567',
    name: 'Matti Virtanen'
  },
  location: {
    lat: 60.1699,
    lng: 24.9384
  },
  service: 'towing'
});

// Response
{
  id: 'dsp_abc123',
  eta: 12,
  status: 'assigned'
}

API Integration Ready

  • RESTful API

    Modern REST architecture with JSON responses

  • Real-Time Webhooks

    Instant notifications for job status changes

  • OAuth 2.0

    Secure, industry-standard authentication

  • Documentation

    Interactive API docs with code samples

Ready to Integrate?

Our API team will help you get started with custom integration support.

Contact API Team