Technology Platform

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Our AI-native platform combines advanced mapping, bank-grade authentication, real-time GPS dispatch, and voice AI to deliver the most intelligent roadside assistance experience.

Advanced mapping
Bank authentication
Voice AI assistant
Real-time dispatch
Map Integration

Complete Situational Awareness

Real-time road data, traffic conditions, and weather information enable smarter dispatching and accurate risk assessment for every job.

Map View
LIVE DATA

Road Type

E18 Motorway

Lanes

2+2

Speed Limit

120 km/h

TMA Risk AssessmentMODERATE

Road Data Layers

6 real-time data sources

Road Type Detection

Freeway, highway, divided road, urban street

Lane Configuration

2+2, 2+1, 1+1 lane numbering

Speed Limits

Current speed limits and restrictions

Traffic Conditions

Real-time congestion and incidents

Weather & Visibility

Current conditions and forecasts

Road Surface

Ice, wet, dry surface conditions

TMA Truck Risk Assessment

Our algorithm calculates risk scores for TMA truck deployments based on road type, traffic flow, visibility, and weather conditions to ensure operator safety.

Bank Authentication

Verified Identity, Zero Fraud

Every customer is verified through Finnish bank authentication via Signicat. This eliminates fake calls and ensures legitimate service requests.

3-Step Verification

1

Customer Initiates Request

Via web, app, or AI call center

2

Bank Authentication

Secure FTN authentication via their bank

3

Identity Verified

Request confirmed and dispatched

100% Verified Identity
Bank-Level Security
Eliminates Fake Calls
GDPR Compliant
Signicat
FTN

Finnish Trust Network

Strong customer authentication

Supported Banks

OP
Nordea
Danske
S-Pankki
Aktia
POP
Handelsbanken
Bank-grade encryption
Real-Time Dispatch

Intelligent GPS Dispatch

Live driver tracking, smart job assignment, and optimized routing ensure the fastest possible response times.

Live Dispatch View
LIVE

Available

12

ETA

8 min

Distance

2.4 km

Live Driver Tracking

Real-time GPS positions updated every 5 seconds for precise ETAs

Intelligent Assignment

AI matches jobs to drivers based on skills, equipment, and proximity

Accurate ETA Calculation

Traffic-aware routing with live updates to customers

Route Optimization

Turn-by-turn navigation with hazard avoidance

Position updates every 5 seconds with sub-meter accuracy

AI Voice Assistant

24/7 AI Call Center

Natural Finnish conversation, instant dispatch, and seamless handoff to human operators when needed.

Roadial AI Assistant

Online - Ready to help

+358 800 12345

Hei! Tarvitsetko hinauspalvelua tai muuta tiepalvelua?

Auton akku tyhjeni, en saa käynnistettyä...

U

Ymmärrän. Lähetän tekstiviestin paikannusta varten. Vahvistathan sijaintisi.

Kiitos! Akku-apu on matkalla, arvioitu saapumisaika 12 minuuttia.

U

24/7 Availability

AI never sleeps - instant response at any hour

Multilingual Support

Natural conversation in Finnish, Swedish, and English

Natural Conversation

Understands context, dialects, and urgency levels

Human Handoff

Seamless transfer to live operators for complex cases

Supported Languages

FI
EN
SV
Security & Compliance

Enterprise-Grade Security

Your data is protected by multiple layers of security, encryption, and strict compliance with Nordic privacy regulations.

GDPR Compliant

Full European data protection

End-to-End Encryption

TLS 1.3 + AES-256

Azure Infrastructure

Nordic data centers

Privacy First

Data minimization practices

Security Features

Multi-layer protection

TLS 1.3 encryption for all data in transit
Complete audit logging and monitoring
Automated backups with 30-day retention
Role-based access control (RBAC)

Defense in Depth

Multiple security layers protect your data

Network Security

Active

Application Security

Active

Data Encryption

Active

SOC 2 Type II Compliant
Developer API

Powerful API Integration

RESTful API with webhooks, OAuth 2.0 authentication, and comprehensive documentation for seamless integration.

dispatch-api.ts
// Create a dispatch request
const dispatch = await roadial.dispatch.create({
  customer: {
    phone: '+358401234567',
    name: 'Matti Virtanen'
  },
  location: {
    lat: 60.1699,
    lng: 24.9384
  },
  service: 'towing'
});

// Response
{
  id: 'dsp_abc123',
  eta: 12,
  status: 'assigned'
}
API Integration Ready

RESTful API

Modern REST architecture with JSON responses

Real-Time Webhooks

Instant notifications for job status changes

OAuth 2.0

Secure, industry-standard authentication

Documentation

Interactive API docs with code samples

Ready to Integrate?

Our API team will help you get started with custom integration support.

Contact API Team
    Platform - Roadial | Advanced Roadside Assistance Technology