Technology Platform

Powered by Cutting-Edge Technology

Our platform integrations support all aspects of the platform, from mapping and authentication to AI dispatch and voice automation.

  • Advanced mapping
  • Strong authentication
  • Voice AI assistant
  • Real-time dispatch

Technology Stack

Enterprise-grade integrations

  1. 1Situational AwarenessMaps API
  2. 2Identity VerificationSignicat FTN
  3. 3Smart DispatchReal-time GPS + AI
  4. 4AI Call CenterAI-powered
Map Integration

Complete Situational Awareness

Real-time road data, traffic conditions, and weather information enable smarter dispatching and accurate risk assessment for every job.

Map ViewLIVE DATA
Road TypeE18 MotorwayLanes2+2Speed Limit120 km/h
TMA Risk AssessmentMODERATE
Road Data Layers6 real-time data sources
  • Road Type DetectionFreeway, highway, divided road, urban street
  • Lane Configuration2+2, 2+1, 1+1 lane numbering
  • Speed LimitsCurrent speed limits and restrictions
  • Traffic ConditionsReal-time congestion and incidents
  • Weather & VisibilityCurrent conditions and forecasts
  • Road SurfaceIce, wet, dry surface conditions

TMA Truck Risk Assessment

Our algorithm calculates risk scores for TMA truck deployments based on road type, traffic flow, visibility, and weather conditions to ensure operator safety.

Authentication

Verified Identity at Service Request

Customers are authenticated when requesting service, which streamlines insurance claims processing and reduces fraud.

Authentication at Service Request

Customers authenticate securely when requesting service. This enables seamless billing and insurance claims processing.

  • Verified Identity
  • Reduced Fraud
  • Seamless Insurance Processing
Strong Electronic Authentication
Real-Time Dispatch

Intelligent GPS Dispatch

Real-time tracking, smart job assignment, and optimized routing ensure the fastest possible response times.

Real-Time Dispatch ViewLIVE

Available

12

Estimated arrival time

8 min

Distance

2.4 km

  • Real-Time TrackingCustomer sees the exact arrival time
  • Intelligent AssignmentAI matches jobs to drivers based on skills, equipment, and proximity
  • Accurate Arrival TimeTraffic-aware routing with real-time updates to customers
  • Route OptimizationTurn-by-turn navigation based on traffic conditions
AI Voice Assistant

24/7 AI Call Center

Natural Finnish conversation, instant dispatch, and seamless handoff to human operators when needed.

Roadial AI AssistantOnline - Ready to help+358 45 490 8000

Hei! Tarvitsetko hinauspalvelua tai muuta tiepalvelua?

Auton akku tyhjeni, en saa käynnistettyä...

U

Ymmärrän. Lähetän tekstiviestin paikannusta varten. Vahvistathan sijaintisi.

Kiitos! Akku-apu on matkalla, arvioitu saapumisaika 12 minuuttia.

U
  • 24/7 AvailabilityAI never sleeps - instant response at any hour
  • Multilingual SupportNatural conversation in Finnish, Swedish, and English
  • Natural ConversationUnderstands context, dialects, and urgency levels
  • Human HandoffSeamless transfer to live operators for complex cases

Supported Languages

FIENSV
Security & Compliance

Enterprise-Grade Security

Your data is protected by multiple layers of security, encryption, and strict compliance with Nordic privacy regulations.

  • GDPR CompliantFull European data protection
  • End-to-End EncryptionTLS 1.3 + AES-256
  • Azure InfrastructureNordic data centers
  • Privacy FirstData minimization practices
Security FeaturesMulti-layer protection
  • TLS 1.3 encryption for all data in transit
  • Complete audit logging and monitoring
  • Automated backups with 30-day retention
  • Role-based access control (RBAC)

Defense in Depth

Multiple security layers protect your data

  • Network SecurityActive
  • Application SecurityActive
  • Data EncryptionActive
Developer API

Powerful API Integration

RESTful API with webhooks, OAuth 2.0 authentication, and comprehensive documentation for seamless integration.

dispatch-api.ts
// Create a dispatch request
const dispatch = await roadial.dispatch.create({
  customer: {
    phone: '+358401234567',
    name: 'Matti Virtanen'
  },
  location: {
    lat: 60.1699,
    lng: 24.9384
  },
  service: 'towing'
});

// Response
{
  id: 'dsp_abc123',
  eta: 12,
  status: 'assigned'
}
API Integration Ready
  • RESTful APIModern REST architecture with JSON responses
  • Real-Time WebhooksInstant notifications for job status changes
  • OAuth 2.0Secure, industry-standard authentication
  • DocumentationInteractive API docs with code samples

Ready to Integrate?

Our API team will help you get started with custom integration support.

Contact API Team